道歉信是要向對方陳述無法答應的所請所托的原因，對不愿為的事，可聲明自己的一貫主張，對不能為的請托，更應陳述理由，說明自己為什么不能為。那么商務英語的道歉信你知道是怎么寫的嗎?下面小編整理了商務英語的道歉信，供你參考。
商務英語的道歉信范文一
Dear Mr. Grison
Thank you for your letter of 6 May 20XX concerning the faulty tableware.
I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.
I hope that you can use our company as your supplier in the future.
Your sincerely
商務英語的道歉信范文二
Dear Sir.
I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.
Best regards
商務英語的道歉信范文三
Dear Mr. Clinton
Thank you for your letter of 9 May 20XX concerning faulty goods purchased in our store in London.
I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.
Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.
In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.
Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards
Yours sincerely
Paul Harvey
Customer Relations.
本文鏈接：http://m.edgebase.com.cn/v-60-1653.html商務英語的道歉信
相關文章：
我和我的祖國四年級作文10-12
蜘蛛拉的電話線的童話作文10-05
小學生四年級家長寄語09-28
樹的感受作文優(yōu)質09-07
湖南軍事院校提前批一志愿分數線 湖南高考軍校錄取分數線，包括一本二本的！09-14
程顥《游月陂》原文譯文及賞析11-02
礦山安全隱患整改方案范文8篇08-15
燃氣安全的應急預案07-25
不愛錢財的經典名言11-03
最新建行員工年終工作總結(十九篇)10-26
初中生物教師個人工作計劃10-15
人力資源社會實踐報告范文10篇08-15